Complaints Procedure

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Complaints Procedure

If you wish to register a complaint, please contact us at:

In writing: Unit 13 The Oak Trees Business Park, The Courtyard Orbital Park, Ashford Kent TN24 0SY.
Telephone: +44 (0)20 3011 1986
Email: help@wismortgages.co.uk

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.

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